Payment Policy

UPOLOS is committed to maintaining the highest security standards to protect our customers' payment information. We strictly comply with the Payment Card Industry Data Security Standard (PCI DSS) requirements, ensuring secure processing, storage, and transmission of payment data.

1. Secure Transactions: All transactions on our website are processed through secure and encrypted channels to maintain the confidentiality and integrity of your payment information.

2. PCI Compliance Assurance: UPOLOS adheres to PCI DSS, a set of security standards designed to protect sensitive payment data. Our systems undergo regular security assessments to ensure PCI compliance.

3. Data Encryption: We use industry-standard encryption technologies to safeguard your payment details during transmission, preventing unauthorized access and ensuring the confidentiality of your personal and financial information.

4. Tokenization: To enhance security, UPOLOS employs tokenization, which replaces sensitive cardholder data with a unique identifier (token). This ensures that your actual payment details are not stored on our servers.

PAYMENT TERMS AND CONDITIONS We accept the following payment methods:

• American Express

• Apple Pay

• Diners Club

• Discover

• JCB

• Mastercard

• Visa

• Shop Pay

1. Order Confirmation: Upon completing a purchase on UPOLOS, customers will receive an email confirming their order with all relevant transaction details. This email serves as a confirmation of the successful transaction.

2. Payment Authorization: Payment is authorized at the time of order placement. Orders will only be processed and delivered after successful payment verification.

3. Failed Transactions: If a transaction fails, customers should verify their payment details for accuracy. If issues persist, please contact our customer support team for assistance.

4. Currency: All prices on the UPOLOS website are listed in US Dollars ($).

5. Refund Policy: Please refer to our Refund Policy for details on the process and conditions for requesting refunds.

6. Payment Disputes: If you have any concerns or disputes regarding a payment, please contact our customer support team immediately. We are committed to resolving payment-related issues efficiently to ensure customer satisfaction.

7. Incorrect Payment Information: If a customer provides an incorrect email address or phone number during checkout, UPOLOS is not responsible for any miscommunication, failed order updates, or issues arising from incorrect contact details. Please ensure all information is accurate before completing your purchase.

8. Changes to Payment Policy: UPOLOS reserves the right to modify this Payment Policy at any time. Changes take effect immediately upon posting on our website. By making a purchase on UPOLOS, you agree to the terms outlined in this Payment Policy.

CONTACT INFORMATION:

 Business Name: UPOLOS

Support: 24/7

Business Hours: 9:00 AM to 4:00 PM (Monday to Friday)

Business Contact: +1 (334) 930-1998

Business Mail: support@upolos.com

Business Address: 17833 Columbia Dr, Castro Valley, California 94552, United States