Start by finding your desired product from our store and "add to cart" via our quick view button or directly within the product webpage. Be wary of making sure to choose the correct variant out of our many options and sizes. Once at the checkout page, simply follow the steps and enter relevant information to fulfil your special order.

At OUTFIT MATRIX, order cancellation allowed before order dispatched. We aim to fulfil all orders systematically, therefore after the designated period your order will most likely have been fulfilled or directed to fulfil.

Yes, you can track your order by navigating to the Track Your Order page . You will find tracking information for each order there.

Transit Time: 6 to 9 business days (Monday to Friday)

Handling Time: 1 to 3 business days (Monday to Friday)

Delivery Time 7-12 business days (Monday to Friday)

Order Cut-Off Time: 4:00 PM (GMT-05:00) Eastern Standard Time (New York)

Total Estimated Delivery Time: Based on customer location, estimated delivery time is between 8 to 18 business days.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

Returns are allowed within 30-days of delivery. Please follow relevant steps to return your product through our Return Policy, or simply contact us at our email.

After receiving the return, our team at Upolos will inspect the products and when approved, a refund will be issued to the customers original payment method. Refunds usually take 7-10 buisness days, however it is strictly related to the customers banking issuer.

OUTFIT MATRIX is integrated with Shopify Payments, allowing us to offer all relevant payment methods. We accept all major credit card brands.

• American Express
• Apple Pay
• Diners Club
• Discover
• JCB
• Mastercard
• Visa
• Shop Pay

Unfortunately, we do not offer C.O.D (Cash On Delivery). As we expand we will be looking into potential services. Follow our socials and newsletter to be up-to-date with all news.

Business Name:OUTFIT MATRIX

Chat Support:24/7Business Hours:9:00 AM - 4:00 PM (Monday to Friday)

Business Number:+1 (551) 284-6154

Business Email:support@outfitmatrix.com

BusinessAddress:201 Appleblossom Lane, Mantua Township, New Jersey 08051, United States